Timberland not only provide all customers with a comprehensive 10 year guarantee on their floor, we also provide a full range of aftercare products to ensure your floor can maintain its natural beauty long past this period, providing complete Peace of Mind

For TOTAL customer service Timberland goes even further:

Introducing the Timberland Buy Back Guarantee.
We are the ONLY company in the flooring industry to offer this service.

We are so confident in our floors durability that, after 10 years, we will buy them back from you for 50% of their original value (less VAT) so you can put this saving toward a new floor.

Timberland recognises that in our customers’ busy lives décor, furniture, room style and even family circumstances may change over the years and indeed, you may even move.

Should you sell your home the Buy-Back scheme is FULLY TRANSFERABLE to the new owner, as is the guarantee.

On top of this we are delighted to extend this Buy Back Scheme as a loyalty bonus to our past customers - at anytime, WHENEVER you may move. So you can have Timberland flooring in your new home at a VERY special price!

For more information, please see the Legal Info page.