Simple to care for, easy to love

Like any form of floor covering, a wooden floor must be regularly cleaned and maintained in accordance with certain basic recommendations. It is a natural product and therefore can be vulnerable to misuse, but will always reward regular care and attention. The most important thing to remember is to avoid excessive moisture.

Gravel, dirt and grit and sharp objects are the enemy of any hardwood floor. All manufacturers recommend an effective doormat both outside and inside your front door, to stop trafficking in dirt and grit. Customers habits alter on purchasing a wooden floor, people tend not to walk on their new floor in “outside” shoes for the above reasons. Although the floor finish is tough and durable, to minimise scratches it is recommended that shoes that may have grit and dirt embedded in the soles are exchanged for indoor shoes or slippers, and boisterous behavior by dogs with uncut claws is discouraged. Stiletto heels will damage wood if rubber heel pads are worn or missing.
Seasonal variations in room temperature and humidity may cause natural wooden flooring to shrink or move slightly during the course of its long life. Most of such movement will occur within the first few months after installation as the pre-conditioned timber adjusts to your own room's temperatures and humidity. This helps create the traditional appearance characteristic of hard wood flooring.

These guidelines are of course general and common sense should be exercised in all instances. We at Timberland want your floor to look as good as you do, if you have any specific care requirements or questions please don't hesitate to call the Customer Care Dept on 01491 821852.

For detailed care and maintenance, see our Floor Care Advice page. Please re-visit this page occasionally for any updates, improvements or general advice. This page is updated in response to customer queries.